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Lead The Way: Become a Dublin Champion

  • Fri 05 April, 2024

Frontline staff play a vital role in shaping unforgettable visitor experiences, not just for a business but for the tourism industry as a whole.

Fáilte Ireland has developed a new Dublin Champions Programme to help enhance customer service skills and build local product knowledge. The programme combines their Local Experts and Service Excellence programmes, with specialised training in accessible tourism.

Frontline professionals including taxi companies, pubs, restaurants, accommodation businesses, social enterprises, festivals, community volunteers – and anyone who engages with visitors – are invited to register for one of their free Champions Programme workshops, which run from 10am to 1pm.

Date: Thursday, April 25th

Venue: The Spencer Hotel, Excise Walk

Register: Click here.

Date: Tuesday, May 7th

Venue: EPIC, CHQ, Custom House Quay

Register: Click here.

Date: Wednesday, May 22nd

Venue: The Clayton Hotel, Cardiff Lane

Register: Click here.